delivery and returns

All orders will be carefully prepared and dispatched within 2 working days and sent via 1st class Royal Mail to ensure speedy delivery.

If your order has not arrived within 14 days from the date of dispatch, please don’t hesitate to get in touch with me at oolohome@gmail.com

If you wish to return an item, the return postage is at your own cost. We can only accept returns and give a full refund if items are unused and in their original packaging. For more details on how to return please email oolohome@gmail.com stating your order number and reason for return.

If you experience any issues at all or aren’t completely happy with your purchase, please feel free to message me and I’ll do everything I can to assist and make things right for you.